PROGRAM PROCESS
The need for the WIDCIO Program arises when resellers and customers are victims of transitions that turn out to be "too good to be true". They are offered products that are represented as inventory liquidations, manufacturers overruns or diverted products from other global locations. If you have suspicious imaging supplies products that you think are fake or counterfeit and you wish to use the WIDCIO Program please mail the product along with your contact information to:
Imaging Supplies Coalition
MBN 249
1435 E. Venice Ave., #104
Venice Fl. 34292
The product submitted will be assigned a control number and sent to the OEM with the control number and never any information about who is submitting the product for analysis. The results of the tests are reported back to the ISC who in turn contacts the submitter.
If the product is genuine the transaction with the ISC is concluded.
If the product is determined to be counterfeit, the submitter, under program rules, is required to divulge the purchase information of the submitted products to the ISC. This information will be sent to the OEM for action. As described above your identity as a participant in the program will remain confidential.
Note: The product submitted cannot be returned. |